Privacy Policy – Business Airfare
Business Airfare
Effective Date: January 1, 2025
Business Airfare ("Business Airfare", "we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal data when you use our website, communicate with us, or purchase our travel-related services.
This Privacy Policy applies to our website, email communications, voice calls, text messages, messaging platforms, and related online services (collectively, the "Platforms"). By using our Platforms, you agree to the terms of this Privacy Policy.
Who We Are
Business Airfare provides travel-related services, including travel planning, itinerary design, booking assistance, and package arrangements involving third-party travel suppliers such as airlines, hotels, and ground transportation providers.
We do not operate airlines, hotels, or transportation services. We act as an independent travel service provider and intermediary.
Legal Entity: Business Airfare LLC
Jurisdiction: State of Delaware, United States
Email: support@business-airfare.com
Purpose of This Privacy Policy
This Privacy Policy explains how we collect and process personal information when you:
Request travel quotes or information
Purchase travel services or travel arrangements
Communicate with our team
Use our website or Platforms
This Privacy Policy supplements any additional privacy notices provided to you and does not override them.
Personal Information We Collect
We may collect the following categories of personal information:
Identifiers
Name, date of birth, nationality, passport or government ID details (where required for travel), IP address.
Contact Information
Email address, phone number, billing address.
Travel and Commercial Information
Travel itineraries, booking details, supplier confirmations, service fees, transaction history.
Payment Information
Payment method details are processed securely by third-party payment processors. We do not store full card numbers.
Technical and Usage Data
Browser type, device information, website usage data, cookies, and interaction logs.
Communications
Emails, call recordings, chat messages, and other communications with our team.
Preferences and Requests
Seat preferences, meal requests, accessibility needs, loyalty program numbers, and other travel-related preferences.
We may also use aggregated or anonymized data that does not identify you personally.
Sensitive Personal Information
Where necessary to provide travel services, we may process sensitive personal information such as:
Passport and visa details
Health-related or accessibility requests
Immigration or border control information
This information is used strictly for fulfilling travel arrangements, legal compliance, and safety purposes.
How We Collect Personal Information
We collect personal information through:
Information you provide directly to us
Our website forms and communications
Cookies and similar tracking technologies
Travel suppliers and service partners involved in fulfilling bookings
How We Use Your Personal Information
We use personal information to:
Provide travel planning, booking, and arrangement services
Purchase travel services from third-party suppliers on your behalf
Process payments and prevent fraud
Communicate booking updates, confirmations, and changes
Provide customer support
Improve our website and services
Send service-related and marketing communications where permitted
Comply with legal, accounting, and regulatory obligations
Protect our legal rights and resolve disputes
How We Share Personal Information
We may share personal information with:
Airlines, hotels, transfer providers, and other travel suppliers
Accredited travel agencies or consolidators issuing tickets
Payment processors and financial institutions
IT, hosting, analytics, and customer support providers
Legal, accounting, and compliance advisors
Government or regulatory authorities when required by law
All third parties are required to protect your personal information and use it only for authorized purposes.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
Operate and secure our website
Improve functionality and performance
Analyze usage and trends
Support marketing and advertising efforts
You can manage cookies through your browser settings. Disabling cookies may affect website functionality.
Marketing Communications
You may receive marketing communications if you have requested information, purchased services, or provided consent where required by law.
You can opt out at any time by using the unsubscribe link or contacting us directly.
Data Storage and Security
Personal information is stored on secure servers, primarily in the United States. We use reasonable administrative, technical, and physical safeguards to protect your data.
No system is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to:
Provide our services
Meet legal, accounting, and regulatory requirements
Resolve disputes and enforce agreements
Your Rights
Depending on applicable law, you may have the right to:
Access your personal information
Request correction or deletion
Withdraw consent where applicable
Object to certain processing activities
Requests can be made by contacting us at support@business-airfare.com. We may need to verify your identity before processing your request.
Children
We do not knowingly collect personal information from children except when a child is included as a traveler under an adult booking.
Third-Party Websites
Our Platforms may contain links to third-party websites. This Privacy Policy does not apply to those websites.
Do Not Track
Our website does not currently respond to Do Not Track signals.
Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.
Contact Us
If you have questions or requests regarding this Privacy Policy, please contact:
Business Airfare LLC
Email: support@business-airfare.com